Refund policy

Please visit our Returns page at the bottom of our website to process a return. You will enter the email address associated with your order and begin receiving instructions on starting your return.

We will only accept items within 14 days from the delivery of the product. Final sale items such as sale/clearance items and limited releases are not eligible for returns. If you are unsure whether an item(s) you purchased is eligible, please refer to that specific item’s product description.

The returned product must be unused, and packaging must remain intact and undisturbed by external forces. Do not directly apply shipping labels to shoe boxes, as it ruins the product’s integrity. If a shipping label is attached to a shoebox, the item will be obstructed and returned to the sender.

After the return process is completed, the customer will be given an online store credit that equals the cost of the item(s) returned. Shipping labels are generated upon request.