• Silicone Gripper For No Heel Slip
• Ultra Lite Cushion
• Arch Support
• Seamless Toe Closure
• Style no: M115B17GTP-GRY

All orders ship within 48 hours, however, your order will be processed within hours. Once an order is in the allocation and processing stage, orders cannot be cancelled. Customers will be emailed tracking information as soon as their order has been shipped. Shipping times may vary based on location and/or service, and are estimated during the checkout process. We do not guarantee these shipping times as a third party handles delivery.

Domestic Standard Shipping: 5-7 Business Days
Domestic Expedited Shipping: 2-5 Business Days
Domestic Overnight Shipping: 1 Business Day

International Economy Shipping: 7-10 Days
International Standard Shipping: 2-6 Days
International Expedited Shipping: 1-4 Days

International Buyers: Depending on your location, you may be held responsible for any applicable customs and/or duties on your order. If you have questions about customs and duties fees please contact your local customs office. Packages that are returned due to duties unpaid will be refunded upon receipt minus any fees to reimport the items. Shipping fees will not be refunded. In many cases, the cost to retrieve the items back to Feature will be more than the value of the actual product(s). In these cases, the package will be abandoned and there will not be any reimbursement. We will reach out to you before a package is abandoned to facilitate payment of duties/taxes so you can retrieve the item(s). This will also apply to any refused packages. Please note that refused packages are a choice by the buyer and that most chargeback and PayPal cases in these scenarios are successfully challenged by our customer service team. Please do your best to help us help you resolve these situations.

Overnight/Next Day Shipping Requests: Please note that orders requesting Overnight or Next Day services must be placed by 2:30 p.m. PST in order to be picked, packed and shipped for a 3:30 p.m. PST pick-up. Any orders placed after this time will be shipped the following day. Overnight/Next Day orders placed on Friday will deliver Monday UNLESS Saturday delivery is specifically purchased. There are not any Sunday deliveries available at this time, please take this into account when you are placing your order on a Saturday.

Packages sent back to Feature as “Return to Sender” can be reshipped at the buyer’s expense unless the error is ours or the carriers. In these cases, we will reship the package at our expense.

On the “Returns Page” please enter the email you used for your order. You will be emailed the return instructions. Returns will only be accepted for items within 14 days from delivery of the product. ALL SALE/CLEARANCE items and any LIMITED REALEASE products are considered FINAL SALE and will NOT be eligible for return. There are some other products that may not be eligible for return as well. This information will be reflected on the product page. Once a return is started, please note that all tags must be attached; the packaging must be intact, and the product must be unused. Please DO NOT tape the shipping label directly to any shoe box. This makes the product unsellable and these packages will be refused and returned to the sender. Once the return is processed the customer will be granted an online store credit equal to the amount of item(s) returned, minus the return shipping fee (fees vary by size, weight and location). A shipping label will be generated upon request of a return. The online store credit CAN NOT be used for in-store purchases or phone orders.